Learn More

Current Page

  1. Home
  2. Help


How to join

Click on the Join link. By completing the membership subscription form, agreeing to the Privacy Policy and User Agreement, the newly joined member can immediately benefit from offered services such as rewards and discounts. Also, members will not be required to re-enter their shipping or billing address every time an order is placed as well as be eligible to participate in various events and promotions.

How to order

How to place an order:

Step 1: Browse or search for items

Step 2: Select desired color, quantity, etc

Step 3: Add to cart

Step 4: Proceed to Checkout

Step 5: Log in or Purchase as a Non-Member

Step 6: Fill in the order form

Step 7: Proceed with Payment

Step 8: You have successfully placed an order when you see a “Thank You” message along with your order number.


The following payment method is available:

[Paypal] : Payment through Paypal account or credit cards

Paypal does not require an account with them in order to use their services for credit card payments    `        


  • Shipping Method : Selected by customer
  • Shipping Area : World wide
  • Shipping Rate : Selected by customer
  • Delivery Time : 15 - 40 days

  • Dear customers, 

    There had been a major shipping price and method adjustments in shipping industries of Korea, so we have listed below a new shipping policies and information that you, as our customer, need to be aware of.

    Korea Post

    Tracking - No

    Weight restriction- up to 2kg

    Delivery time- Up to 20-40 business days


    Tracking - Yes

    Weight restriction- up to 2kg

    Delivery time- up to 10-20 business days


    Tracking - Yes

    Weight restriction- up to 30kg

    Delivery time- up to 3-14 business days

    ***EMS unavailable to following countries

    (African Continent, Kuwait, Puerto Rico, Colombia, Moldova, Italy, Bolivia, El Salvador, Ecuador, Tajikistan etc)  

    If  you have any other questions, please let us know. 

    Best Regards,

Returns & Exchanges

Requests for exchanges and refunds are only accepted if they are made within 3 days of receiving the product via our “FAQ” notice board. We will be responsible for refunds due to misdelivered and/or defective products and will place highest importance to process these requests as soon as possible.


1. Requirements for exchange/refunds


Please take into consideration that Beautynetkorea accepts


• Eligible for a Refund in the case that:

  - Cancellation requests made within 24 hours of payment

  - If your order remains [Preparing Products] status for 10 days or longer from the date of payment without any

    prior notification from our customer service, you can cancel your order via our “FAQ” notice board.

  - Product is misdelivered


* Refunds for the cases stated above are only accepted on the condition that labels and tags are intact and

   the products have not been use.


* You must return the free gift in its original condition along with your returning item in order to receive the refund.
• Ineligible for a Refund in the case that:

  - Customer requests a refund due to change of mind (size, color, etc.)

  - Customer requests to cancel the whole order which contains out of stock products

  - Customer requests a refund for damaged or deformed products due to the customer’s responsibility

  - Customer requests a refund for products that have no tags or labels


Period of Pending Credit
Credits issued from an order will be added to your account 20 days after the status of delivery is changed to “Delivered”.

For 20 days you will see your credits pending in the case of cancelled or returned orders.

Credits (Total Credits minus Used Credits minus Pending Credits) can be applied to any order.

Refund will be issued as same as you paid with.

  eg. Credit will be refunded as credit, cash will be refunded as cash.

Terms of Ineffective Credits
Pending credits will be automatically cancelled upon cancelation or returns.
Credits can not be claimed once your membership has been withdrawn.

All unused credits will expire after 3 years.


Q.How to use credit?

A.To use your credit, when you place an order, there will be "Store Credit Use of Mileage"

Q.When can I get my credit ?

A. 7 days after shipment, the status of the delivery is automatically changed to " Delivered ".

It is necessary procedure to give our customers mileage points in a timely manner.

Q. I have 3 credits in my account, how can I use them ?

A.More than 10 credits, being possible to use as cash